Terms & Privacy Policy

Last Updated: [2025-02-14]

Welcome to Asha’s Conversations. Your trust and privacy are important to us. Please read our Terms of Use and Privacy Policy carefully to understand how our platform works, what is expected of you, and how we handle your information.

1. Terms of Use

1.1 About Asha’s Conversations

Asha’s Conversations provides a private and anonymous space for individuals to engage in voice-based or text-based conversations. We are not a therapy or counseling service and do not provide medical, legal, or professional advice. Our platform is for supportive conversations only.

1.2 Who Can Use Our Platform?

By using Asha’s Conversations, you confirm that:
•    You are 18 years or older (or have parental consent if under 18).
•    You understand that this is not a substitute for therapy or crisis support.
•    You will respect the privacy and boundaries of our listeners and other users.

1.3 Prohibited Activities

To ensure a safe and respectful environment, users must not:
•    Use hate speech, harassment, or abusive language.
•    Share personal or sensitive information of others.
•    Attempt to engage in any illegal or unethical activities.
•    Record, distribute, or misuse any conversations.

Asha’s Conversations reserves the right to terminate access to users who violate these terms.

2. Privacy Policy

2.1 What Information We Collect

To maintain anonymity, Asha’s Conversations does not require you to provide personal details such as your real name, email, or phone number when booking a session. However, we collect minimal non-personal data, including:
•    Your chosen username (if provided).
•    Session booking details (selected time and duration).
•    Anonymous usage data to improve our services.

2.2 How We Use Your Information

We use your information to:
•    Facilitate session bookings.
•    Ensure smooth platform operation.
•    Improve user experience while maintaining anonymity.

We never sell, trade, or misuse your data for marketing or third-party purposes.

2.3 Security Measures

Asha’s Conversations takes strong precautions to protect your data. While we use encrypted communication channels, no system is 100% secure. We encourage users to keep their anonymity by not sharing identifiable details during sessions.

3. Payment & Refund Policy

3.1 Payment Process

Payments for Asha’s Conversations sessions are securely processed through [WooCommerce/Stripe/PayPal]. We do not store payment details on our servers.

3.2 Refund Policy
•    Refunds are not available once a session has been booked and completed.
•    If a session is missed or needs rescheduling, please contact us at [support@ashasconversations.com] for assistance.
•    In the event of technical issues, we will do our best to accommodate a reschedule or alternative solution.

4. Limitation of Liability

Asha’s Conversations is designed for support and connection, not therapy or crisis intervention. We do not take responsibility for decisions made based on conversations held on our platform. If you require urgent support, please contact a licensed professional or emergency services.

5. Updates to These Terms

We may update our Terms & Privacy Policy as needed. Any changes will be posted on this page, and continued use of the platform implies agreement with updated terms.

6. Contact Us

If you have any questions about these policies, please contact us at:
📩 support@ashasconversations.com

Thank you for being part of Asha’s Conversations. Your trust means everything to us.